Grown Up Thinking

A few subtle changes have swept across Facebook within the past few days and unless you are actually in the social media world, you may not have even noticed them. Facebook continues to gradually roll out new and improved functionality that keeps the site at the forefront of the industry. Three weeks into twenty-ten, Facebook has not disappointed. Here are a few of the latest and greatest changes that have recently taken place:

-Facebook Retweet: Just like the Facebook @reply rolled out several months ago, users are gaining more functionality to credit other people in their posts. Consumers can now share another user’s content on their own page and simultaneously give credit to the original source using a “via” tag. Unlike the @reply, the source receives no notification on their personal Facebook Page that their link was “via”-ed.

-Replying to status updates, photos and links via email: Even though the typical BlackBerry/iPhone user probably uses the mobile Facebook Application as a rule, new functionality allows users to respond to posts through email, without actually logging into the site (thus effectively reducing productivity in Facebook-blocked companies by a personally-projected 20%).

-Receiving application notifications via email: Beginning last Wednesday, each time you install a new application on Facebook, developers will have the ability to request your email address. What this means is that if you opt in, these applications will now have the ability to contact you via email and the communication will no longer have to solely live on Facebook .

COMING SOON- Analytics & Insights: Page administrators will soon be able to track impressions and engagements on a post-by-post basis. Currently admins are able to see a limited amount of information about their page (mostly relating to the number of fans and a basic amount of engagement information) but this addition will make each and every Facebook post that much more valuable.

What do you think of the added Facebook functionality? Are these features that will enhance your user experience?

We are in a constant state of tension between two opposing poles: our uniqueness as individuals and our need to unite with the collective. Too much on one side and the teeter-totter tilts. In economics, the theories behind Capitalism and Socialism each gravitate to one end of a spectrum. But in practice, each theory learned to include elements of the opposite to help keep society in balance.

The evolution of marketing must also obey the evolution of opposites. Both sides have to grow in order to maintain a center. Broadcast media is a communal form – everyone sits down together and receives the same message. To counter the form, the message is often about individuality.

The same goes for how the development of products. We may all buy the same iPod, but because you think different, the ubiquitous becomes individual thanks to almost infinite ways to accessorize it.

Social marketing is continuing to push the opposites even further. On one hand, it’s about the power of savvy influencers to lend authenticity to a brand by sharing it with their friends. On the other hand, it’s about the brand conversing with a loyal community of brand advocates.

But both examples also embrace the opposite. The influencers are seeking connection with their community and use their insider influence to maintain their uniqueness. And your risk backlash if your don’t listen to the needs of your  community.

As trends in social marketing develop, our two-fold desire to be both an individual and a member of a community will continue to pull us in both directions. The further your campaign touches both ends of the ends of the spectrum, the more dynamic the center point will be.

How do your campaigns harness these opposites to drive greater effectiveness?

You thought that your car could keep you safe from advertising as long as you ignored the billboards, but it’s 2010 now and it’s time for change! As we move into the next decade of technology, consumers can expect to see more integration between marketing, social media, and their daily commute.

Companies like Ford are coming out with new cars that will deliver popular mobile features to their navigation systems like turn-by-turn directions, streaming music, and Twitter. Google Maps will even start featuring paid advertising layered over existing billboards. This is big news for businesses like gas stations, restaurants, fast-food chains and hotels which will now have the opportunity to offer special discounts and promotions to drivers.

I don’t mind this new presence so long as there’s an added benefit for the consumer. Maybe while on vacation my navigation system could show me a promotion for a hotel discount, or let me know where to get cheap gas. Perhaps when I pull in to fill up the tank, a virtual billboard could remind me how much I’d love some McDonalds for the road (just so long as my Twitter doesn’t automatically post that I’m breaking my new year’s resolution.)

As we enter the “tear it up” 10s we should be in for a wild year in all areas of American culture- entertainment, technology, sports, and media. Since Twitter has become such a critical source for news dissemination, I thought it would be appropriate to share some predictions for 2010 in the form of Tweets:

1. @TigerWoods: feels great to be back on the course and winning again

2. @BarackObama: We never said we were out of the woods

3. @MTV: Ask and u shall receive! Excited 2 announce #JerseyShore renewed til 2015

4. @ESPN: SportsCenter in 3D premieres tonight- get ur glasses in today’s @USAToday

5. @Mashable: Facebook Announces Premium Account Service Offering $1/mo Subscriptions with Enhanced Functionality: http://bit.ly/19ksST

6. @The_Real_Shaq: #Italwaysfeelsgoodto hoist that trophy

7. @JamesCameron: Humbled by #Avatar passing Titanic as top-grossing film of all time

8. @AlGore: Don’t believe the hype, I am not running in 2012

9. @PerezHilton OMG! OMG! Tom and Katie are history

10. @NFLNetwork: 2011 lockout looms large for next season

11. @IMDB: Shooting for The Sopranos movie seen around Northern NJ yesterday

12. @VirginAmeria: Now offering @Skype seats for in-flight video conference in select “noisy rows”

13. @EbertChicago: Sex and The City 2: Two thumbs down!

14. @Gizmodo: The #SkiffReader is our 2010 tech device of the year

15. @JimJCramer: It is still not too late to get out of the dollar and into commodities

16. @CNN: 36 countries report internet outages for as long as 9 hrs as a global task force is created to identify what happened http://cnn.com

17. @LadyGaga: Just found out I’ve been selected by Richard Branson for Virgin Galactic’s first ride to space

18. @JimGoldman: Google discontinues #NexusOne citing lackluster sales

19. @APlusK: This tweet is sponsored by @Coca_Cola

20. @SergeyBrinn: We have officially ceased Google.cn. We recommend using @Baidu

What other tweets do you expect to see?

In the wake of Haiti’s massive and devastating earthquake, we’re now bearing witness to the largest text-based fundraising campaign for disaster relief to date.

Countless compassionate individuals combined with the girth of our social media world have led to an outpouring of financial and emotional support for the people of Haiti. As of Thursday morning, the American Red Cross had collected nearly $3 million in donations through text messages.

Both the American Red Cross and the Yéle Haiti Foundation have set up “text to donate” services and have asked Twitter users to text a number to make a donation, which is then added to your cell phone bill. #Text, #Help Haiti and #Yele are currently among today’s top 10 trending topics on Twitter.

Text-based donations get aid swiftly to those in need- Yéle Haiti’s technology partners Mobile Giving and Give on the Go have even waived the typical two-week waiting period to deposit the donations. As a result, Yéle Haiti says they’ll have nutrition bars, candles, blankets and flashlights on the ground in Haiti this Friday. Many text-based donation services even let you sign up for tweets to see how their donations are being spent.

These past few days have truly been a testament to the power that technology and social media hold- and as a wise man once said, “With great power comes great responsibility.”

To donate $10 to the American Red Cross’s earthquake relief efforts, text “Haiti” to 90099.

To donate $5 to Yéle Haiti, text “YELE” to 501501.

When I first downloaded Foursquare, I wasn’t sure what to expect. I mean, I’m already a Facebook and Twitter addict- how much more social media can a girl really need? Do my friends even care to know where I am at all times of the day? How often am I supposed to check in? Do I accept all friend requests or only people who I know? Do I really want complete strangers to know where I am?

After much thought, I came to the conclusion that everyone uses Foursquare for different purposes. Here are the five types of Foursquare users I have encountered:

The Cheater: Every Sunday night at 11:59pm EST the Foursquare leaderboard resets. Ever wake up on Monday morning and wonder how one of your friends already has 150 points? The truth is you probably need to get more honest friends, because this friend is a cheater.

The Hungry Tiger: Have any friends on Foursquare who check in at every single place they go- including every subway stop or convenience store? The friend may be classified as “The Hungry Tiger”, someone who can never get enough of Foursquare.

The Hot ‘n’ Cold: I have a few friends like this- those who can’t decide how they really feel about Foursquare. Sometimes they will check in and once they get a badge they quickly turn into The Hungry Tiger, but that rapidly slows down after about a week.

The Commitment-Phobe: This type of user (such as Melvin) has an account, but never uses it. Simple as that.

The Star Performer: This user in my opinion is the ideal Foursquare user. They check in at the appropriate places, such as restaurants and bars, yet refrain from checking in while simply purchasing a pack of gum at the deli across the street.

Given Foursquare’s rapid popularity, users are bound to encounter at least one of the above types. Some people even believe Foursquare could become the next Twitter. Keep your eyes open, folks- this is one social networking bus you won’t want to miss.

The holiday season is about spending time with family and friends, eating delicious high-calorie food, and reflecting on the previous year. Although Grammy and Grampa may be used to opening presents around the fire, it looks like Facebook may be changing that tradition. With over 60% of Facebook users over age 26 (including 12% over 45 years old) and 350 million users in total, it’s no surprise that Facebook was the most visited website this past Christmas.

According to web analytics company Hitwise, Facebook was the number one visited site on Christmas Eve and Christmas Day. This is the first time in Facebook’s history that it has reached that number one spot.

Since the site started in 2004, Facebook has transitioned from a digital ‘hang out’ for college students to its own robust business, changing the way people and businesses communicate. The site has become a snapshot of personal digital archeology, logging every feeling, event and picture through status updates, events and media. Facebook is at the forefront of a larger societal shift in how we communicate and learn, and will continue to push for a more social and connected world.

Don’t be surprised this year when you log on to Facebook to wish your friends Happy Holidays and receive a Poke from dear, sweet Grammy herself.

One of my Twitter friends recently posted a great article by Xavier Lur, who is a 15 year old Singapore student and also the editor of TechXav. TechXav, a technology blog written by teens ranging from 11-15, was founded by Lur in 2009 and is great site which shares news and reviews on technology from a youth’s perspective.

The article that actually caught my attention was from July, but I found it too entertaining and impressive to not share. 30+ Funny & Weird Twitter Applications give us a application-by-application rundown of Twitter’s most entertaining (yet mostly useless) add-ons.  If you have a couple of minutes, I highly suggest you read through the entire list, but below you can find my favorite 4 apps taken from Lur’s list:

Track This lets you track your UPS, Fedex, USPS or DHL package via Twitter.  Each time the package changes locations, Track This will notify you of its whereabouts.  No more waiting by the door for the UPS guy to arrive!

Foamee is Twitter’s answer to online flirting.  That special someone will be notified that you have purchased them a drink, but the kicker is, you’ll have to actually meet up with them to redeem it.  The sender or receiver can then confirm they actually purchased/claimed the drink, so all of your Twitter friends can see you are a (wo)man of your word.

Overheard.it is a personal favorite of mine, as it reminds me of one of my favorite pre-Twitter/Foursquare websites, Overhead In New York. Users anonymously tweet about silly things overheard throughout their day.  Great for a giggle or to pass time waiting for the bus.

TwitterMosaic I find really fun (especially as my News Feed was recently flooded by “My Year in Status” posts).  It compiles a collage of all of your Twitter friends and lets you drop the picture onto mugs, t-shirts, bags, etc.  Next Christmas, Twitter Mosaic mouse pads for everyone!

Finally, my least favorite application.  But only because it thought I was a dude.

When I graduated college, one of my main concerns was how I was going to be able to keep up with all of my friends and family. How would I ever find time in my super busy schedule to call or see all the people I used to have tons of time for? “Facebook Stalking” soon became the most resourceful way to keep tabs on the people in my life. Although e-stalking my friends was easy, I couldn’t help but wonder how social media sites would increase or decrease my social relationships with others in the real world. Why even pick up the phone to call a friend to ask how work is going, when you can see through their Facebook status that they just got promoted? Spend enough time online and before you know it you know everything about everyone, even those who you don’t know!

Some believe that an excess of social media can cause isolation from the real world, but a new study by Pew Internet and American Life Project suggests that social media users are just as social as those who are not frequent users. The study suggests that people who use social media to connect with others not only have a larger network of people to discuss with, but a more diverse network as well. The study claims social media users tend to be more involved in their communities, most likely because online networking raises awareness of events and opportunities they may not have heard about otherwise.

After reading the results of the study, I couldn’t agree more. Through Twitter and Facebook I have met a variety of amazing people from all different types of backgrounds. I guess it pays to be computer geek after all.

In a time where brands A, B and C are dipping their pen in the social media ink well, innovation is quickly becoming the key to online success for those who are willing to pave the way. Case-in-point: a new in-stream sales channel for Facebook that allows consumers to purchase their favorite products directly from their main feed. Dubbed “Off The Wall“, this new service brings products out of the catalog and lands them directly on Facebook- for all to see, share, comment, “Like”, and hopefully purchase. This also presents a new opportunity for companies to drive more traffic to their Facebook Fan Page by offering special promotions and discounts through Facebook as well as custom content for consumers.

This new service comes as no surprise, however, as Facebook continues its efforts to expand e-commerce on the site. “Off The Wall” satisfies consumers who are looking to brands and social networking sites to integrate their overall shopping experience. In addition to the existing ability to purchase Facebook Gifts, consumers will soon be able to use an online currency to buy and share music and other virtual products through Facebook.

One big step for social media, one giant plus for all of us.