Grown Up Thinking

Key takeaways from this SXSWi panel:

Alexa Andrzejewski, Cofounder and CEO of Foodspotting: People don’t interact for the sake of people. With Instagram and Foodspotting, people interact over a photo, an object. Apps don’t engage people, people engage people.

Jake Mintz, Cofounder of Bump Technologies: It’s hard to get the information/content noise down to a level where it’s valuable.

Boris Bogatin, CEO of NearVerse: Someday, there will be (50 people with) 50 devices in a room, each with their own profile, and mobile will automatically organize and connect everyone in the room. (As for right now?) At the end of the day, apps don’t make sense for the physical world. No one app is going to fit all your needs.

Chidi Afulezi, Director of Product Management at Turner Broadcasting: We don’t need apps for news, we need platforms. Can any one app handle the onslaught of citizen journalism during an event like the Japan earthquake/tsunami?

Keys to audience engagement: 1 – Creating compelling content: that is engagement. 2 - Build a colony of experiences around a flagship. 3 - Create two-way dialogue. 4 - Mobile web. Applications are the sexy thing right now, but we need to work on getting mobile web up to par.

Content first. People second. That’s the mantra of Christopher Poole.

The subject of anonymity online comes up again as I learn about communities online where making shared visual content IS the conversation. There is a huge trend online where people are playing with media together. I love this idea, because it actually results in anonymous teamwork and output of content that is truly made by people. Many users share images on sites like 4Chan anonymously, but the site also uses Facebook connect to discourage people from messing up group created content. Though I’m new to the concept of group content creation, something tells me this will be my new addiction.

On January 28th we posted our POV on the social media blackout in Egypt. Social media played a remarkable role in the ability for revolutionaries to communicate and mobilize, and this is not the first instance where social enabled incredible change for a country and its people.

With knowledge of the political and cultural power of their sites the executives of Facebook, Twitter, YouTube, Google, and others have unique approaches to their resulting responsibility and democratic role.

Google isn’t afraid of taking sides. Becoming part of the revolution, they worked with Twitter to create Speak2Tweet, allowing the people in Egypt to skirt the online access restrictions. YouTube also played a role on behalf of the protesters by quickly curating submitted content to be shared with the world.

While it is unquestionable that Facebook knows their power as a tool for social change, there is no intention to partner with movements as Google and Twitter have done. In part this is a crucial stance on behalf of social justice. If Facebook promoted themselves as a tool for uprising or gave statements in support of this activity, the site would be blocked by some regimes in a precautionary attempt to avoid a repeat of Tunisia or Egypt.

Some advocates for human rights see this as a mistake (more on this specifically in this NY Times article). The trust and authenticity we find so appealing about Facebook can be devastating to citizens of more oppressive nations as it stems from the prohibition of false identities. Facebook’s response is always in defense of overall user protection, so this policy is not currently up for negotiation.

This does not mean that Facebook will idly stand by. Last month we all jumped on the security upgrade to prevent stolen passwords. This was Facebook’s response to actions taken by the Tunisian government, worded as a technical solution across the board for greater user security. Facebook has also shut down activist pages with falsified admin names, solidifying their stance against overall abuse to their terms.

All social media sites have been threaded into historical progress. What do you think of the differences between Google and Twitter putting themselves in the front line and Facebook sticking to the sidelines?

As the name may imply, here at Mr Youth many of us are not that far removed from college and often find ourselves immersed in the culture as part of the job. Via our RepNation influencer platform, we spend a lot of time on college campuses working with students and studying youth trends. Whenever I find myself on campus, I can’t help but reminisce about the good ol’ days and it always surprises me to see how much social media and technology has influenced college life in the short time since I left.

The Notes:

(Then) Paper and pen. Many of my professors frowned upon students having laptops in the classroom as they felt it was a distraction. I didn’t own a laptop until my senior year of college, and even then I rarely took it to class.
(Now) Studies are being done at colleges like the University of Notre Dame that analyze the pros and cons of using modern technology in the classroom. In this study, iPads were provided to a group of students, intended to be used as an e-reader, but over the course of the semester students found the iPads to be more useful as an aggregation tool rather than a replacement for a textbook. They reported that the devices are hard to take notes on and the majority felt the $499 price tag was just too expensive for their beer and ramen noodle budgets. Still, when asked how they felt about giving up the device at the end of the study, 65% said it would be hard to relinquish the iPad.

The Courses:

(Then) Looking back on my college curriculum, my major in Strategic Communications was largely focused in Public Relations – writing press releases and learning how to gain PR through traditional news outlets. I can’t help but wonder how much the curriculum has changed in these few short years since I graduated, as I naturally assume a large focus must be on non-traditional media like Facebook, Twitter, blogs and the like.
(Now) Interestingly enough, I spent a little time on my alma mater’s website and it doesn’t look like much has changed in terms of the courses required to graduate with a BA in Strategic Communications. I’m going to guess that social media is interwoven into the current curriculum, which brings up an interesting question: Can social media really be taught, or is it something you can only really learn through practice?

The Phones:

(Then) Having a brother who works for a wireless provider, owning the latest and greatest cell phone has always been an obsession of mine. I vividly remember walking into college sophomore year with a hot pink Motorola flip phone with photo, video and texting capabilities, and wondering how it could ever get better than that.
(Now) Fast Forward to 2011, a recent study revealed that 49% of all college students own smart phones and this figure has nearly doubled over the past year. I would estimate that about 90% of the students we work with though RepNation equip themselves with iPhone, Droid and Blackberry devices which result in an expectation of near-immediate response time. It makes me wonder – in another 5 years, will students no longer have the luxury of reading emails and taking time to come up with a thoughtful and strategic response, in an effort to respond as quickly as possible? And, if this begins to become the norm so early on in one’s professional career, how will this affect the way we do business in the “real world”?

At the end of the day, I find the changes all very exciting, yet slightly terrifying at the same time. With endless potential it’s going to be hard to keep up with it all, but with the possibility of lectures being held via hologram, how can you not want to try?

This article originally appeared as part of MediaPost’s Engage:Teens Publications.

Nearly everyone is pointing to 2011 as the year of mobile, but it’s time we start getting more specific about what this means to better capitalize on this new form of interaction. I’ve been taking a look back on 2010 to see what we can learn about how people are using their mobile devices, from texting to the web to apps. The first stop in this exploration took me to “social scrapbooking”: the potent mixture of mobile, social, and photo-sharing. This is going to be big for teens in 2011, and here’s the why/how of it:

It’s obvious that mobile has taken on a life beyond simple communication with a friend or family via voice or text. The combination of mobile and social sharing has put a powerful broadcasting tool in the hands of teens. It’s a world in which the on- and offline worlds are constantly bridged. This is a game-changer for the teenage mindset. Teens, who, as Frank O’Brien articulated on the Engage:Teens blog back in October, are primarily concerned with crafting and maintaining their image among social circles, now have the ability (if not also the social pressure) to constantly broadcast the defining elements of their lifestyle and image to their social networks.

Marinate on that while sprinkling in some data from the likes of Pew, Neilsen, and other 2010 studies that have told us one of the top uses of mobile devices among teens is the taking and sharing of photos. There’s no simpler way to offer up a rich slice of your life than by sharing a photo on your social networks for all to see, like, comment on or retweet — or even by sending a mass MMS to your inner circle. Every photo shared is an opportunity build ego and define one’s self in the eyes of one’s friends.

So this social scrapbooking trend has a lot of potential, that much is clear, but can we point to any tangible results or specific instances of how these habits are being capitalized on? I explore a few over at the Engage:Teens blog, jump over there to read on!

We all knew it was coming – the day when “Go Green” would blow up to a precarious balance between conscientious and meaningless.

On Tuesday I attended the “Marketing Green without Greenwashing” panel for Advertising Week, and came away with some interesting, if disheartening, facts about the spectrum of green.

Whether deliberate or not, companies in every industry are making false claims and committing the Sins of Greenwashing.  This 2009 study showed that 98% of “green” products committed at least one of these sins (they analyzed 2,219):

1. Fibbing

2. No proof

3. Irrelevance

4. Hidden trade-off

5. Vagueness

6. Lesser of two evils

7. Worshiping false labels

So what do we look for?  As we wait for better standards and the new FTC Green Guide, we need to educate ourselves.  Here are some starters:

- Read the fine print on packages with eco labels and certifications
- Beware of claims insinuating a general or vague environmental benefit
- Look for specific facts about what makes the product a greener option
- Words like “natural” and “biodegradable” can be meaningless due to chemical processing and controlled testing, respectively

My mom used to tell me all the time, “Every dollar is a vote.”  This power to determine what is most important and relevant in environmentally-friendly products will shape future policy.  If false labels and misleading claims reduce the efficacy of consumers – companies making valiant efforts and presenting authentic, transparent information will suffer under the bulk of fallacies.

So no matter what hue of green you’re going for, be smart and deliberate in your pursuit.

What do you think about the current state of Greenwashing?

Twitter has just announced a new site feature called Promoted Accounts that allows brands to gain visibility within Twitter’s “Who to Follow” feature. This new promotional outlet is only a small part of what has come to be a larger ad-servicing platform created by Twitter as a way to monetize its service. Brands now have the ability to promote their account during sign-up, promote their tweets in your feed after sign-up and promote fabricated trending topics to drive conversations around their brand.

To the everyday user these advertising outlets won’t be much of an intrusion; however, I can’t help but think that Twitter is taking away some of the authenticity of the site. Twitter built its brand on the notion that consumers power the content. With dormant accounts growing and login and activity rates shrinking, Twitter may be looking for new ways to improve value coming from the site by pushing brands to users rather than expecting users to find brands themselves.

Twitter recently announced that promoted tweets have a 5x greater click-through than standard web display ads. Whether or not that success will transfer to promoted accounts is still TBD.

Would you like to see promoted content on Twitter? Or would you prefer it be organic?

This week, the Twitterverse has been buzzing about a new Foursquare visualization tool, Weeplaces. And with 100 million check-ins under their belt, it’s about time Foursquare found a way to visualize them.

How does it work? Blue circles represent places you have visited and even bigger circles with numbers represent places you visit frequently.  A time series chart below the map shows how long you have been a Foursquare user.  Once the animation begins to play, a yellow line connects all your check-ins and the timeline at the bottom follows along.

One of the best features of the visualization is the shaded regions, as places in the areas that you often frequent show up lighter than places you haven’t been.  This way you can see which neighborhoods you’ve been neglecting. @VishalSapra (shown above), for example, seems to have something against the Upper East Side.

All in all, I’m always looking for a new way to impress my friends with my check-in prowess. Thank you Movity for thinking of a way to reinvigorate my Foursquare addiction.

If you’re anything like me, you spend 72-85% of your “going out to dinner in NYC” time looking for a location that’s equal parts NOM-licious and affordable. Those of you familiar with the New York gastronomic scene know that “affordable” is the more fleeting variable in this scenario.

That’s why Scoutmob, the newest platform to jump on the Groupon/Woot bandwagon seems pretty spot-on to me. Bridging the gap between two of the hottest trends right now, geo-location enabled mobile apps and daily e-coupons, Scoutmob serves up hand-picked deals in NYC and Atlanta (usually 50% off) and delivers them right to your iPhone. The clincher? Unlike its web-based predecessors, there’s no purchase required for the adorably quirky Scoutmob. Simply present the app at your restaurant or bar of choice, and you have instant access to the 50% discount.

Did I mention the deal is valid on ANY combination of items on the menu? Guess I know where I’m eating tonight…

This article first appeared as part of iMedia Connection’s Social Media: In Focus

More than a fan aggregator

With its recent F8 announcements, Facebook has again one-upped the world as we thought we knew it. Brand marketers need to start looking at Facebook as a much deeper and broader solution than one that purely amasses a fan base. As Facebook rolls out new functionality, brands have the opportunity to act immediately in a variety of ways. In addition, it’s important for brand managers to re-imagine their brands by leveraging social enhancements.

Brands need to be able to take immediate advantage of features such as the “like” functionality, but they also need to be visionary in how they can build their brands for the future and become truly social. While I encourage brands to take part in these new advancements, we also need to make sure that we keep an eye on the Facebook future and build with this future in mind.

So, in the quest to make your brand truly social, uproot your assets and think of new ways to infuse them through Facebook integration and by adding key social layers to the brand experience. Look toward the future and start evaluating the role that Facebook can play at retail, on the ground, and across every channel your brand touches. Not all opportunities will be a fit, but one thing is for sure: If you only look at Facebook as a place to have a fan page, you are missing the greater offering and will likely be sitting on the sidelines when the future arrives.

Get the full article here to take a look at some of Facebook’s new and evolving functionalities, as well as what they mean for your marketing efforts.