Grown Up Thinking

This article first appeared as a PROMO Xtra Editor’s Pick at promomagazine.com

There is a cultural identity crisis occurring among consumers and brands, with each wanting to emulate the other. The byproduct of this shared admiration is an exponential opportunity for word of mouth and social media marketers to play a central role in the facilitation of this ongoing shift.

Brands as People
Brands are finally starting to realize that they can no longer act like the faceless logos they once portrayed. They now need to establish a persona that is approachable and opinionated. Brands need to strive for relationships with consumers and learn to listen so that a two-way dialogue can be established. They need a face and voice that can fully express their multi-faceted product or service offerings. In short, brands need to emulate people.

Honda and Ford have done a nice job humanizing their brands as evidenced by their respective Twitter handles @alicia_at_Honda and @ScottMonty. These players are learning out how to build personas out of well-known brands that are approachable, distinct, and warm.

Both Alicia and Scott have mastered the art of seamlessly integrating their personal opinions with factual product information to serve as a human element to the historically bureaucratic automotive industry. Accessibility, humanity, and responsiveness are no longer traits people expect from just a trusted friend, it is something they demand from a trusted brand.

Click here to read the full article and learn how to morph your brand into a person.

No matter the budget, when brainstorming for a client the eager minds at Mr Youth always start by thinking BIG. We toss around ideas of wild, dream executions to introduce or promote a brand, imagining that money is no object. (“Let’s send one person from every single country to the 2010 World Cup!” or “Let’s build the world’s largest piñata!” –don’t laugh, it’s been done! Well, sorta.)

Typically, reality sinks in quick and we regroup to develop a program that has the same strategic and creative chutzpah our client wants, but that fits more in line with their proposed budget and timeline– to sparkling and dynamic results, no less!

Derrick Borte’s new film, The Joneses, presents a concept that sounds as far-reaching as some of our initial wild and crazy marketing ideas. Embed a fake, envy-inducing family into a wealthy, materialistic neighborhood, outfit them with all of our clients’ newest and hottest products, and get them to get their “neighbors” to want it all? GENIUS… maybe.

The concept here is compelling on a few levels. We know for a fact that consumers trust the opinion of their family, friends (and in this case, neighbors) more than any claim a company itself can make. The Joneses may have something to say about how far some brands are willing to go to get you to buy what they’re selling. Is this an example of word-of-mouth gone too far? Are you swayed by strategic product placement as much as some brands are hoping you are?

Watch the trailer and let us know:

You thought that your car could keep you safe from advertising as long as you ignored the billboards, but it’s 2010 now and it’s time for change! As we move into the next decade of technology, consumers can expect to see more integration between marketing, social media, and their daily commute.

Companies like Ford are coming out with new cars that will deliver popular mobile features to their navigation systems like turn-by-turn directions, streaming music, and Twitter. Google Maps will even start featuring paid advertising layered over existing billboards. This is big news for businesses like gas stations, restaurants, fast-food chains and hotels which will now have the opportunity to offer special discounts and promotions to drivers.

I don’t mind this new presence so long as there’s an added benefit for the consumer. Maybe while on vacation my navigation system could show me a promotion for a hotel discount, or let me know where to get cheap gas. Perhaps when I pull in to fill up the tank, a virtual billboard could remind me how much I’d love some McDonalds for the road (just so long as my Twitter doesn’t automatically post that I’m breaking my new year’s resolution.)

A recent video response by Kristina, a 21-year old student on the topic of communities working with brands, seemed to touch on so much of what Mr Youth has found to define the new consumer. While older generations might question the placement of advertising into personal blogs and You Tube channels, Consumer 2.0 struggles to see how this is any different then attempting to bombard them with a brand’s message via traditional channels. Kristina identifies how much more contextual and relevant marketing via peers and communities is. She explains how off putting “shoving commercials down our throats is” and how brands who take the time to think through ways to engage them and “work with them” have a much better grasp of how to positively communicate with their generation. Marketers could learn a lot from this 21-year old.

Taking cues from both the Champion Hoodie Remix contest and the current trend of food personalization (including granola, chocolate and even tea), Dunkin Donuts launched a contest this week that challenges people across the country to create their own donut for the chance to win $12,000 and to get their tasty treat produced. Just more proof on how customization really is king.

Every recession in recent American history has consistently shown ad budgets decline. We’re already seeing evidence of this in the current economic downturn. However, history also shows us that when the economy goes south, those who maintain their budgets or even increase them have far greater results compared to spending levels when the economy is doing well. The lesson here is, when competitors are decreasing ad budgets, pounce.

In the last advertising slowdown, companies like Netflix, Expedia, and Zappos managed to grow over $100 million in revenue by taking advantage of cheap media. The current recession, however, is not only going to lower the cost of media, it will also lower consumer confidence. People will be saving more and buying less so companies will have to step up their game to stay competitive. Many companies have turned solely to online campaigns like Search Engine Optimization, Social Media Optimization and viral campaigns, seeing much better results at a fraction of the cost. Because people are saving money by getting rid of cable, driving less, and spending more time online, people aren’t seeing TV spots, billboards, and print ads like they used to. Today, everyone is online for everything, which is why this recession is the perfect time for traditional companies to try nontraditional advertising.