Grown Up Thinking

Last week I stumbled upon a new iPhone app called CauseWorld, which allows users to check in to places and receive Karma points. The points can then be donated to nine potential causes including Support A Classroom, Give Clean Water, and Donate A Book. The model is basically Foursquare with a charity tie-in, allowing users to gain badges while giving back to charity through small micro actions. The app is free and sponsored by Kraft Foods and Citi. There’s also a feed via Facebook Connect which allows you to publish your donations to your Facebook wall.

CauseWorld is a great example of brands connecting with causes and amplifying their message through social media. In December, Foursquare launched a cause campaign with CampInteractive sponsored by Pepsi that donated $0.04 for each check-in. While the program was a great way to bring CampInteractive’s cause into the mainstream and align Pepsi, the CauseWorld app takes it a step further by allowing consumers to choose what cause matters most to them, and amass ‘do-gooder’ badges.

Another solid example of brands aligning with causes to rally consumer participation across social media is the Chase Community Giving program, which just announced their winners (congrats to my peeps at Invisible Children, who won a $1 million donation). The program gained over two million Facebook fans, and aligned cause with 500,000 charities that participated for a chance to receive $25k, $100k, or $1 million grants. In total, Chase Community Giving handed out $5 million to a variety of worthy organizations.

The beauty of the program is it unlocked the potential of these charities’ reach through social voting, with top charities generating over 100k user votes and rallying their fans to support their cause in a central social space. Excellent use of tying together social media, cause, community and a brand under a single campaign.

When two old acquaintances and Facebook friends sacrificed me for a lousy Whopper, I knew Burger King was onto something big… and that my feelings were just a little bit hurt. Burger King had created a successful Facebook application called the Whopper Sacrifice, which rewarded people with a free Whopper for sacrificing 10 friends. A brilliant concept that I wish I’d thought of. It’s so great because it has everything a successful Facebook app needs. It has an incentive, it has a viral component, and it’s useful.

There’s currently an oversaturation of Facebook applications out there. Many companies see that Facebook is the new thing but they haven’t figured out how to use it yet. A lot of companies force applications or features, regardless of whether people want them or not. Part of the success of the Burger King application is that it came out of necessity to let people do some spring-cleaning to their buddy lists. Using caution to not make the application seem mean spirited, it was given a lighthearted spin with the message, “Todd likes you but loves the Whopper. Todd sacrificed you for a free burger at Whopper Sacrifice.” 184,000 sacrifices later, it’s still going strong.

ADDED: 1/22 – In a sad moment for marketers, Facebook removed the Whopper Sacrifice from their website, but not before nearly 234,000 friends were scarfificed. Facebook claimed that the application violated their policy that people cannot be notified when they are unfriended. A modified version of the app is expected to go live shortly.

I’ve lived in the same apt going on 3 years. It’s been nice, but I’ve never been able to get reception on my phone.  It’s always been one of those “dead zones” everyone is talking about. I’ve been through 4 phones in these 3 years–0 bars the whole time.

The other day while surfing the app store on iTunes I came across Fring, an app that among other things allows you to connect your phone to a WiFi network to make free VOIP calls.  “Wow!” I said to myself, “What a find. I can totally use this in my apt!” I downloaded the free app, but quickly ran into a roadblock. I didn’t want to pay for skype, but the app says “free calls”–was this just another disappointment in the legally ambiguous 2.0 world?

I went to the Fring section on iTunes–no help. I went to the Fring website–no help. WTF. I then googled “free calls fring iPhone.”  Lo and behold–a consumer tutorial on YouTube gave me the exact step by step instructions I needed to solve my problem–legally and easily.

I think we’re seeing now with our plug-and-play, ADD, instrant gratfication culture, people want to solve probelms as they arrive, and look for the authentic voice of fellow consumers to answer their questions. No one is reading instruction manuals anymore–the connectivity of 2.0 world has alowed consumers to reach out and collaborate to solve problems.