Grown Up Thinking

In the continuing saga of Facebook’s effort to formalize its Terms of Use policy, the social network today launched an app that will allow users to vote on which version of the governing document they prefer.

The central debate here revolves largely around the issue of privacy and content ownership, and previous efforts to announce a final resolution on the topic were met with a huge public outcry.  Wronged users complained that Facebook should not have the right to own or even use user-posted content at their own discretion, whether or not that was Facebook’s intention.  In response, Facebook turned to users to provide feedback and inform a new version of the terms.

Where has this netted out? The revised rules state:

“You own all of the content and information you post on Facebook, and you can control how we share your content through your privacy and application settings.”

However, the same section goes on to say:

“You grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Facebook.”

Will this provision satisfy users who were aghast at the previous version?  Facebook took a great step by embracing user collaboration to revise the rules, but have they gone far enough? The social media world will wait with bated breath to see how the vote pans out on April 23rd.  Something tells this user that the revised rules will prevail. Regardless, the revised version is sure to spark some serious debate.

I’ve lived in the same apt going on 3 years. It’s been nice, but I’ve never been able to get reception on my phone.  It’s always been one of those “dead zones” everyone is talking about. I’ve been through 4 phones in these 3 years–0 bars the whole time.

The other day while surfing the app store on iTunes I came across Fring, an app that among other things allows you to connect your phone to a WiFi network to make free VOIP calls.  “Wow!” I said to myself, “What a find. I can totally use this in my apt!” I downloaded the free app, but quickly ran into a roadblock. I didn’t want to pay for skype, but the app says “free calls”–was this just another disappointment in the legally ambiguous 2.0 world?

I went to the Fring section on iTunes–no help. I went to the Fring website–no help. WTF. I then googled “free calls fring iPhone.”  Lo and behold–a consumer tutorial on YouTube gave me the exact step by step instructions I needed to solve my problem–legally and easily.

I think we’re seeing now with our plug-and-play, ADD, instrant gratfication culture, people want to solve probelms as they arrive, and look for the authentic voice of fellow consumers to answer their questions. No one is reading instruction manuals anymore–the connectivity of 2.0 world has alowed consumers to reach out and collaborate to solve problems.