Grown Up Thinking

From outlandish one-on-one encounters to themed bar nights, ChatRoulette has swept the nation with its unapologetically uncensored take on the classic internet chat. Marketing types around the world held their breath wondering who would be the first brand to tap in to the 500,000+ unique users per day.

And the winner is…. French Connection. The international clothing brand has launched a ChatRoulette competition challenging participants to use the service to seduce a woman in exchange for a $250 voucher. Risky move for an international brand, considering the proliferation of shady stuff going down on the site. But foolish or not, they’ve been getting a lot of coverage for being the first.

Only time will tell if ChatRoulette can become a useful tool in the marketer’s arsenal. Thoughts?

Facebook is celebrating its 6th birthday this week, which seems a good a time as any to reflect on its path to world domination.

Let us not forget Facebook’s humble beginnings as “Thefacebook”. As if they were concerned there could be another one, this was THE facebook for all your networking needs. That is- assuming you’re an ivy leaguer buried in books in the Bay State. May I remind you that at its inception “Thefacebook” was only available to students at Harvard, where creator Mark Zuckerberg held his dorm room brainstorm sessions.

What you may not know is that even before “Thefacebook” there was “Facemash”- a Hot or Not game Zuckerberg created after hacking into Harvard’s computer network and stealing his peers’ student ID photos. “Facemash” generated 450 visitors and 22,000 photo views in its first four hours online.

I still remember the Facebook buzz growing my sophomore year of college- eagerly anticipating my D2 school’s addition to “the list”. This came around the beginning of junior year, my three roommates and I wasting hours of valuable study (and party) time polishing our profiles until they became a sharp snapshot of who we each were (on our best day, of course.)

I clearly remember my attempt to demystify the “poke” and debating with actual, legit friends what the rules were for deciding “Facebook friends”. Today, Facebook has 400 million members and anyone, anywhere over the age of 13 is allowed to join.

This tremendous growth doesn’t look to be slowing either. Membership this year is double what it was on Facebook’s fifth birthday. The social networking powerhouse also blew out the candles with some celebratory changes this week, including a shuffling of menus and an apps and games dashboard.

The new Vampire Weekend album, Contra, came out a few weeks ago. As a fan, I did what I always do… I downloaded it illegally. I didn’t even think twice.

Then a curious thing happened. One of my coworkers rushed to the record store to buy the very same album.  Huh? He enthusiastically explained the beauty of having something tangible, described pouring over the inset, the liner notes, the bonus poster that came in the sleeve. Having the album ensures that you listen to the tracks in the order the artist intended, he said, the time and energy involved in tracking down the record made it that much better. It all sounded very transcendental – something Penny Lane would wax poetic about in Almost Famous.

I can’t relate. At 22, I don’t think I’ve ever purchased an album. I got onboard the Napster train early on and haven’t looked back since.

All legal issues aside, is it possible that I’m missing something fundamental by skipping the pomp and fanfare of the record store? By downloading an artist’s tracks individually online, am I reducing the integrity of the music to a 99 cent commodity?

PS. Vampire Weekend, it you’re reading this – I’m very sorry. I owe you 12 dollars.

Last week I stumbled upon a new iPhone app called CauseWorld, which allows users to check in to places and receive Karma points. The points can then be donated to nine potential causes including Support A Classroom, Give Clean Water, and Donate A Book. The model is basically Foursquare with a charity tie-in, allowing users to gain badges while giving back to charity through small micro actions. The app is free and sponsored by Kraft Foods and Citi. There’s also a feed via Facebook Connect which allows you to publish your donations to your Facebook wall.

CauseWorld is a great example of brands connecting with causes and amplifying their message through social media. In December, Foursquare launched a cause campaign with CampInteractive sponsored by Pepsi that donated $0.04 for each check-in. While the program was a great way to bring CampInteractive’s cause into the mainstream and align Pepsi, the CauseWorld app takes it a step further by allowing consumers to choose what cause matters most to them, and amass ‘do-gooder’ badges.

Another solid example of brands aligning with causes to rally consumer participation across social media is the Chase Community Giving program, which just announced their winners (congrats to my peeps at Invisible Children, who won a $1 million donation). The program gained over two million Facebook fans, and aligned cause with 500,000 charities that participated for a chance to receive $25k, $100k, or $1 million grants. In total, Chase Community Giving handed out $5 million to a variety of worthy organizations.

The beauty of the program is it unlocked the potential of these charities’ reach through social voting, with top charities generating over 100k user votes and rallying their fans to support their cause in a central social space. Excellent use of tying together social media, cause, community and a brand under a single campaign.

You thought that your car could keep you safe from advertising as long as you ignored the billboards, but it’s 2010 now and it’s time for change! As we move into the next decade of technology, consumers can expect to see more integration between marketing, social media, and their daily commute.

Companies like Ford are coming out with new cars that will deliver popular mobile features to their navigation systems like turn-by-turn directions, streaming music, and Twitter. Google Maps will even start featuring paid advertising layered over existing billboards. This is big news for businesses like gas stations, restaurants, fast-food chains and hotels which will now have the opportunity to offer special discounts and promotions to drivers.

I don’t mind this new presence so long as there’s an added benefit for the consumer. Maybe while on vacation my navigation system could show me a promotion for a hotel discount, or let me know where to get cheap gas. Perhaps when I pull in to fill up the tank, a virtual billboard could remind me how much I’d love some McDonalds for the road (just so long as my Twitter doesn’t automatically post that I’m breaking my new year’s resolution.)

In the wake of Haiti’s massive and devastating earthquake, we’re now bearing witness to the largest text-based fundraising campaign for disaster relief to date.

Countless compassionate individuals combined with the girth of our social media world have led to an outpouring of financial and emotional support for the people of Haiti. As of Thursday morning, the American Red Cross had collected nearly $3 million in donations through text messages.

Both the American Red Cross and the Yéle Haiti Foundation have set up “text to donate” services and have asked Twitter users to text a number to make a donation, which is then added to your cell phone bill. #Text, #Help Haiti and #Yele are currently among today’s top 10 trending topics on Twitter.

Text-based donations get aid swiftly to those in need- Yéle Haiti’s technology partners Mobile Giving and Give on the Go have even waived the typical two-week waiting period to deposit the donations. As a result, Yéle Haiti says they’ll have nutrition bars, candles, blankets and flashlights on the ground in Haiti this Friday. Many text-based donation services even let you sign up for tweets to see how their donations are being spent.

These past few days have truly been a testament to the power that technology and social media hold- and as a wise man once said, “With great power comes great responsibility.”

To donate $10 to the American Red Cross’s earthquake relief efforts, text “Haiti” to 90099.

To donate $5 to Yéle Haiti, text “YELE” to 501501.

With a single evolutionary change to its search engine, Google has facilitated a major shift in user experience for finding, exploring, and purchasing music online.

The search giant has tapped leading social music platforms Pandora, iMeem, Lala, Rhapsody, and the recent MySpace acquisition, iLike, to provide intelligent music-related search results and legal downloads through the Google Music Search.

Search Google for an artist, album, song, or string of lyrics and you’ll be greeted with full-length previews of the music streamed from Lala.com or MySpace Music.

Google search results for "david bowie"

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Many companies have long been trying to come up with a way to give people back relevant answers that truly solve the question being posed. Of course there are the search engines, some like (ask.com) even starting out trying to answer search queries posed as actual questions. Other services like Cha Cha have explored ways to use actual people to answer questions, in Cha Cha’s case, a network of paid reps.

The idea of getting an answer to any question  in a matter of minutes or even seconds has always been an dream and as Google has shown, there is certainly money to be had for efficiently answering people’s queries. Now, a startup may actually have found away to make this dream a reality. After recently discovering Aardvark, I may already qualify as an addict. I’ve asked 10 questions over the past few days, ranging from new restaurants in the East Village to the season’s best TV shows to where to find the best UX talent, and in almost all cases gotten extremely helpful answers back.

What’s best is Aardvark is completely crowdsourced and not just by random people. Aardvark uses Facebook Connect to tap into your network and their respective networks to find the best people to answer each question based on their interests, subjects they have added and questions they previously answered. Right in the heart of where social networking, search and crowdsourcing all meet, Aaardvark just might have hit the next gold mine.

In our recent tech history, there have been countless examples of emergent technologies being introduced to the marketplace before their time with a resounding flop, only to be resurrected a few short years later. A few worth mentioning:

* In 1996, CompuServe launched its WOW! initiative as the first major consumer Internet service that reached critical mass. It had a clear first-mover advantage in a space on the verge of exploding. However, technology issues and questionable marketing moves led to Compuserve’s demise at the hands of AOL, who later purchased the Compuserve business. AOL would go on to create a company that was worth nearly $15 Billion by the time it was purchased by Time Warner in 2001.

* In 1997, a web service was launched called SixDegrees.com which I regard as the first social networking site ever created. It was based around the premise of six degrees of separation (insert Kevin Bacon jokes here). At its peak, SixDegrees maintained a user base of over one million people. It was purchased by YouthStream Media in 2000 for $125 Million (the same year YouthStream also purchased The Magma Group, the first company I founded,  for infinitely less!). Ultimately, SixDegrees failed because the web had yet to be fully integrated into social lifestyles of the Gen Y audience they were targeting. It took an additional failure of Friendster (and, in some ways, MySpace) before Facebook was introduced, a business now valued by some at over $10 Billion.

* In 2000 DodgeBall was founded as a way of making social networking physical  by connecting people based on their actual geographic locations. In 2005, Dodgeball was acquired by Google, where it floundered in irrelevance juxtaposed against their behemoth search business. Ultimately, it was shut down. In 2009, Dodgeball founder Dennis Crowley created FourSquare which was seen by many as the breakout technology application at the SXSW conference and now looks like a candidate for the next big thing in the social media landscape.

Many blockbuster tech-based products services have been borne at the expense of the original brave pioneers whom broke new ground with the dreams of a first-mover advantage. The lesson here? Sometimes it’s good to take a step back, see what happens to others and wait for the right time to enter a marketplace. Sometimes the early bird gets the stale worm.

What failing business model now in the marketplace has the making of success in 3 to 5 years?

Perhaps the coolest thing I’ve seen all week, yellowBird is utilizing a variant on Google Street View technology to provide a true 360º view in video. (Video!!!) By using six divided lenses, it essentially collects data of every possible viewing direction. I won’t get into all the gloriously geeky details on exactly how it works, but it is definitely pretty flippin’ cool. Nothin’ like soaring high as a bird…from the comfort of my cozy cubical.