Grown Up Thinking

This article appeared as part of MediaPost’s Engage:Teens Publications. To read the original post, click here.

So here is my report not from the sidelines, but from the mud pits of Bonnaroo Music & Arts Festival in Manchester, Tenn. I was only there for 36 hours of it, but had enough time to party with festival children, see some killer bands perform, participate in the festival revelry and witness some brands in action.

In my eyes, event sponsorship is all about heightening the consumer’s experience. I hope for the sake of our industry, that corporate culture has graduated from thinking signage and logo placement equates to consumer retention and interest.

The true play for a brand in the event activation space is to elevate the event goers’ experience by ultimately conveying that the brand understands what the consumer is going through. Once a brand understands and connections to the consumer’s emotional event experience, they can effectively add real value as a sponsor.

Additionally, event producers don’t have the time to offer every amenity, every perk, every nice-to-have since they are focused on the entertainment and general production needs. I’m sure every festival producer says, “That’s a great idea; maybe we’ll get to it next year.” Four years later, it’s still a great idea but hasn’t been executed. This leaves a huge opportunity for brands to elevate their activations.

A quick snapshot of Bonnaroo to properly set the stage: four days of music and mayhem on a 700-acre farm in the middle of nowhere. There is no escaping the festival grounds. The average teen I spoke with drove 8+ hours and stayed in a basic camp tent with minimal amenities. Most didn’t have a basic fan in their tent and it was insanely hot. Bonnaroo isn’t an event; it’s a cultural movement comprised of loyal adventure seekers, with approximately half of 100,000 attendees being teens and college-aged.

Click here to read more of Doug’s experience at Bonnaroo 2010, and how some brands got it right.

An hour-long high school dramedy series that’s a musical? Let’s face it: Glee initially had everything going against it. Time will ultimately tell, but skeptics be damned. This year’s Golden Globe winner for Best Comedy Series turned out to be a runaway hit that has yet to lose steam as it heads into the second part of its freshman season. Above all, the show’s writing is top notch by melding a perfect blend of edgy dark humor and a lot of heart. The talent of the young cast is undeniable. And Jane Lynch turns anything into comic gold. But producers were faced with some tough challenges right from the start. How to get people to actually tune in? Enter social media and a relatively risky gamble on an aggressive interactive marketing campaign.

First of all, Fox chose to debut the pilot episode months before its actual season debut in order to capitalize on its 20+ million captive audience from American Idol. They then utilized the down time to really gain traction online by engaging with their most passionate fans (or ‘Gleeks’). Currently, @gleeks has a nearly 50,000 person following on Twitter and almost 2 million fans on Facebook. Mix that with its very own YouTube channel with exclusive content, PR-worthy appearances (Oprah!) and even nationwide mall performances. Yep, everyone’s all abuzz over the little show that could.

Blurring the line between fan and fiction even further, Glee has since launched a national casting campaign for new characters to appear on the series. Fox also recently released an interactive “hypertrailer” allowing viewers to click and “fan” the show’s cast members on Facebook, who also participate live on-air in weekly re-run episodes (or “Tweetpeats”) much like the cast commentary on today’s DVD and Blu-ray discs.

So what’s so significant about Glee’s marketing strategy, anyway? At its core, it is truly a niche show. But a very enthusiastic niche crowd at that. And Glee is giving that very core audience exactly what they want: access and interaction. At a time when studios are shuttering unauthorized playback of content and guarding creative copyrights like a fortress, this show is practically shooting it across America through a t-shirt cannon. Whether it be the show’s music content (consistently charting week after week on iTunes) or capturing that “underdog” spirit in everyone, Glee has succeeded in truly crossing all media types, including a forthcoming iPhone/iPad app. That makes it one of the very first scripted shows to actually achieve results in reaching out to a young, digital audience with significant viral success. That’s definitely a social media coup to be gleeful about. I, for one, am proud to be a Gleek. Who’s with me?

Glee resumes its season on Tuesday,  April 13 on Fox.

A recent video response by Kristina, a 21-year old student on the topic of communities working with brands, seemed to touch on so much of what Mr Youth has found to define the new consumer. While older generations might question the placement of advertising into personal blogs and You Tube channels, Consumer 2.0 struggles to see how this is any different then attempting to bombard them with a brand’s message via traditional channels. Kristina identifies how much more contextual and relevant marketing via peers and communities is. She explains how off putting “shoving commercials down our throats is” and how brands who take the time to think through ways to engage them and “work with them” have a much better grasp of how to positively communicate with their generation. Marketers could learn a lot from this 21-year old.

I’m always interested in how language is influenced by changes in culture and technology. Trend Central recently published a good, albeit slightly flawed (etymology of pwn is way wrong, real one found here… thanks Matt) list of new slang for 2009.  As this list indicates, two themes are really making an impact on the words we use: the recession & digital media.

It will be interesting to see how the economic downturn continues to shape the ways we communicate and the language we use.  ”Recession menus” are popping up all over New York City, and some are under very dubious disguises.  

One thing is clear: whether we’re talking about relationships or macroeconomic instability, the proliferation of micromessaging tools and platforms will continue to augment language and change standards of acceptability.  I’m still not sure I want to use “do not want!” in my business emails yet, but given what we’re seeing I can’t imagine it will be long before such obscure terms and expressions gain mainstream use.

Almost since its inception Pepsi has marketed itself as a youth oriented brand.  The constant “choice of a new generation”, the “other” cola has always been endorsed by the hottest celebrities of the moment and integrated into the lifestyles of young people through sports, music and pop culture.  Yet, the choices made by the “new generation” of 2008 are far different from those of past “new generations” so Pepsi is addressing the issue with a multi-tiered revamping of all beverages in the Pepsi Co. family, most notably streamlining and modernizing the names and logos of some of their most iconic products.   

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A study just released today by Viacom Brand Solutions International reinforced what we at Mr. Youth have been saying for years, that:

“youth” is no longer applicable in today’s society, and marketers should target consumers based upon their engagement and participation in youth culture rather than by chronological age’

As we have been immersed in youth culture over the past 6 years, we have seen this new digitally enabled consumer graduate college and move into the workforce, yet their behavior and interests remains largely the same. As Viacom puts it:

“Even in these financially challenging times, people are trying to stay younger for longer,” said Kevin Razvi, EVP and managing director of VBSI. “ 25-to-34 year-olds are continuing to consume music, gaming and the internet and are enjoying the pursuits of their younger years while benefiting from a greater level of personal and financial freedom. We therefore need to rethink what ’youth’ actually means and how we and our partners can approach this constantly evolving group of people.”

Likewise, we have seen our experience gain increasingly more relevance as marketers struggle to reconnect with their consumers, a consumer many no longer fully grasp due to the rapid changes that have occurred over this time. If you need a quick cheat sheet to this new consumer, check out our white paper Consumer 2.0.